Day-to-day solutions
ITD can support your users in Microsoft, Apple, Novell or mixed environments. We use TeamViewer software to securely access your workstations, so most day-to-day issues that users experience can be resolved remotely. If a problem cannot be fixed remotely, one of our expert engineers will be onsite within the timeframe agreed with you in our service level agreement. A named engineer and backup engineer will manage your account, so we can get to know your users and their requirements personally.
Keeping you up to date with our work is an important part of ITD's support service. We provide regular management information and face-to-face meetings to ensure we are meeting all of your requirements. If there's anything we need to change about our service, we will consult with you to find the best solution for your requirements.
ITD can support your users in Microsoft, Apple, Novell or mixed environments. We use TeamViewer software to securely access your workstations, so most day-to-day issues that users experience can be resolved remotely. If a problem cannot be fixed remotely, one of our expert engineers will be onsite within the timeframe agreed with you in our service level agreement. A named engineer and backup engineer will manage your account, so we can get to know your users and their requirements personally.
Keeping you up to date with our work is an important part of ITD's support service. We provide regular management information and face-to-face meetings to ensure we are meeting all of your requirements. If there's anything we need to change about our service, we will consult with you to find the best solution for your requirements.
Address:
8 Laurence Pountney Hill,
EC4R 0BE
8 Laurence Pountney Hill,
EC4R 0BE
Call: 0207 648 4940
Email: [email protected]
Email: [email protected]
