Taking responsibility for your IT Network, ITD will support your workstations, servers and all network infrastructure, whether Microsoft, Linux or Apple Mac.
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Generally we visit our clients' sites at least once per month on a Routine Site Visit (RSV) to carry out physical checks on servers, carry out software updates and patches as well as performing other standard maintenance on the network.
A standard RSV will last between two and four hours, depending on how many servers you have and how complex your network is. During the RSV, the following will generally be carried out:
Whilst many of our competitors rely heavily on remote support, we feel that regular physical site visits are an essential part of our proactive approach to network support.