� ADSL a bit unreliable ?

29th August 2003

Internet down, now critical for most SME's

Is your connection to the Internet failing just at the wrong moment. It's sods law, your in the middle of a big deal, expecting an important presentation by email when down goes your ADSL line.

It may be  coincidence but for a variety of reasons, BT equipment problems, cooked routers, road works etc. a number of our clients have lost their ADSL at very inconvenient  moments recently. So what's the answer, everyone though ADSL was reliable.

Faster response from BT would be helpful, if only, well it is for an extra £114 annual change there is now a BT guaranteed 4 hour response available from some ISP's.

That does not mean they can fix it within 4 hours, and 4 hours can be a long time, so there's an automatic ISDN backup to the ADSL line option for  around £959pa, plus a spare ISDN line. When the ISDN takes over your incoming email will continue, as the IP address moves over as well. Very tricky, so hat's off the the Mistral engineers for getting this to work. The system can even e-mail us to indicate there is a problem. 

Give us a call if you need further advise, or to arrange installation.

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