Customised

You can delegate all your IT issues by becoming an IT Department Member.

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The Technical Support,  Maintenance, Development and Help Desk services can all be customised. This is called our Business Edge Program and it covers any technological issues specifically for your company's individual needs.

Here are some examples of customised services we can provide within each area.

Planning

As part of  the Customized Service we can provide on-going strategic advice to management regarding best use of Information Technology specifically for your industry by our MBA Consultants.

The extra benefit of this will be that it will keep you in touch with the latest technology that could develop the products and services provided by your company.

Maintenance

The Customised  Service  can address such issues as software compatibility testing for your environment, installing hardware and software upgrades, analyse your Year 2000 readiness and organise corrective action.

The IT Department can manage externally induced issues as part of the Customised Service.

The extra benefit of this will be that we will completely look after all your infrastructure  and maintenance issues.

Technical Support

The Customised Service would respond to 'Server Down' incidents by an on-site visit by a technician and if needed we will provide a spare server ready to go, (excluding the data), which can be loaned while your server is being repaired).

The extra benefit of this will be that all emergencies are catered for.

Key Benefits

Will ensure the IT Department  can cater for your individual needs whether you already have IT staff in place or we become your sole support.

 

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Last modified: March 07, 2025