� PHONE SUPPORT

Minor technical problems can be solved over the phone. As a Gold member you receive unlimited telephone support with

If we can help you solve a problem in 5 to 6 minutes on the phone, it saves your prescribed engineer callout time for any major problem that might occur.

Telephone support is calculated minute-by-minute so it is the most efficient and prudent method of maintenance we provide. This kind of support is only available to you as a member of the IT Department.